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Refund Policy

REFUND POLICY

Last Updated: [12.12.2025]

Thank you for choosing Kirajer.my.

Because our Service is a digital product and provides immediate access to accounting and billing tools upon purchase, we operate a strict refund policy. Please read this policy carefully before completing your purchase.

1. NO REFUNDS

All sales are final. Due to the nature of digital software and the immediate access granted to our "Lifetime" and "Subscription" plans, Kirajer.my does not offer refunds, credits, or exchanges once a purchase is completed.

Once you have gained access to the platform, the service is considered "used," and we cannot claw back the digital delivery of the software features.

2. "TRY BEFORE YOU BUY"

To ensure that Kirajer.my meets your business needs, we encourage all customers to:

  • Review our Live Demo available on the homepage.

  • Review the plan features and limits (User count, Customer/Vendor limits, Storage) carefully.

  • Contact our support team with any technical questions prior to purchase.

3. TECHNICAL ISSUES

If you are experiencing technical difficulties with the software, our primary goal is to help you resolve them. Please contact our support team at [Your Contact Email].

While we do not offer refunds for change-of-mind or lack of use, we are committed to ensuring the software functions as described. In the rare event of a confirmed duplicate billing error, we will investigate and process a correction where applicable.

4. CANCELLATION

For any recurring plans (if applicable), you may cancel your subscription at any time. However, you will not receive a refund for the current billing cycle, and you will continue to have access to the service until the end of your paid period.

5. CHARGEBACKS

By purchasing a plan on Kirajer.my, you agree to this No-Refund Policy. Any attempt to initiate a chargeback through your bank or payment provider without first contacting us to resolve a technical issue may result in the immediate termination of your account and permanent loss of data.

6. CONTACT US

If you have questions regarding this policy or need assistance with your account, please reach out to us at:

  • Email: [Your Contact Email]

  • Support Ticket: [Link to Support Page]


Farid Rezawan

Very quick customer support, installing this application on my machine locally, within 5 minutes of creating a ticket, the developer was able to fix the issue I had within 10 minutes. EXCELLENT! Thank you very much

Freeaccountant Freelance